Talk to MERA.
Not a support form. Every message goes to a senior designer. Median response time: 47 minutes, weekdays.
Before you write, this might answer it.
How much do designers cost?
Nothing to start. Trip design is free until you book. On booked trips we add a 6% concierge fee, already shown in your quote.
Can I edit the AI-generated trip?
Yes, unlimited revisions. Every swap goes through your designer who checks feasibility and cost impact.
Which destinations do you cover?
Right now: 34 countries, deepest coverage in East and Southern Africa, the Middle East, and Europe. If we can't do it well, we'll tell you.
What happens if my trip needs to change?
Concierge is 24/7 on the ground. We rebook, refund, or reroute, and cover the first $500 in change fees on every trip.
Do you handle visas?
We prep the paperwork and check requirements. We can't process the visa itself but our team walks you through it.
Can I gift a Mera trip?
Yes. Buy a Mera credit in any amount and the recipient starts their own brief when ready.