Help centre · Planning a trip

Visas, permits and documents

What we handle for you and what only you can do.

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What we handle

Park permits, conservancy fees, guide bookings and any letter of invitation a consulate asks for. Gorilla and chimpanzee permits are secured early because they sell out months ahead.

What you handle

Your own visa applications and passport validity. We tell you the requirement and the deadline, but no agency can apply on your behalf for most destinations.

  • Passport valid at least six months beyond your return date
  • Two blank pages per country for stamps
  • Yellow fever certificate for several East African routes

Where documents live

Everything sits in your trip wallet in the dashboard, downloadable as one PDF pack before you fly.

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